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Help & SupportLeaving us?

Leaving us?

I’m moving house. What do I need to do?

At least 3 business days before you move, let us know by calling our friendly customer service team on 1800 750 750 or contact us via the link below

  • Finalise your account at your current address. Otherwise, you might be footing the bill for the gas used by the new tenants!
  • Transfer your account to your new address (which will be seamless if the connection is already available).
  • Organise a gas supply to your new address if a connection is not currently available (there are fees you may need to pay).
Contact us
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Disconnection Application

Account number
Primary account holder
Connection address
Required Disconnection Date
Reason for disconnecting
Optional
Postal address for final bill
Send my final bill to
Optional
Consent
Please select at least one