Below you’ll find information about fees & pricing for our residential gas and electricity products.
Fees & Pricing
Below you’ll find information about fees & pricing for our residential gas and electricity products.
Please note that natural gas is not available in all locations. Visit our pipeline locator to check if natural gas is available at your address.
Our Natural Gas Residential tariff in Tasmania is as follows:
Standard Residential Tariff from 1st January 2024 (incl. GST)
| Usage charge | $0.04854 per MJ |
|---|---|
| Fixed daily charge | $0.645 per day |
Please note that natural gas is not available in all locations. Visit our pipeline locator to check if natural gas is available at your address.
From 1st January 2025, Our Natural Gas Residential tariff in Tasmania is as follows:
Standard Residential Tariff from 1st January 2025 (incl. GST)
| Usage charge | $0.05193 per MJ |
|---|---|
| Fixed daily charge | $0.774 per day |
In addition to your gas usage and fixed daily charge, you may incur additional charges when other services are engaged. The prices below are current as of 1 January 2024 and include GST.
| Meter Testing Residential (when found accurate) | Initial on-site test: Free |
|---|---|
| Off-site certified test: $110 | |
| Disconnection | Disconnection (residential business hours): $110 |
| Disconnection (residential after hours): $275 | |
| Reconnection | Reconnection (residential business hours): $110 |
| Reconnection (residential after hours): $275 | |
| Special Meter Read | Special Meter Read (residential business hours): $110 |
| Special Meter Read (residential after hours): $275 | |
| Technician Attendance | Technician Attendance Fee: $110 |
| Other Services | Other Services Requested by the Customer or Retailer: POA |
In addition to your gas usage and fixed daily charge, you may incur additional charges when other services are engaged. The prices below are current as of 1 January 2025 and include GST.
Technician service (Basic) at request of customer or retailer
| Residential meter testing (not charged if meter found to be faulty) | Onsite: $143 |
|---|---|
| Offsite: $143 | |
| Commercial meter testing (not charged if meter found to be faulty) | Onsite: $143 |
| Offsite: $330 | |
| Special Meter reading (not charged if meter found to have been misread) | Normal business hours: $143 |
| After hours: $275 | |
| Temporary Disconnection/Isolation or Reconnection of an installed meter | Normal business hours: $143 |
| After hours: $275 | |
| Final meter reading | Normal business hours: $143 |
| After hours: $275 |
Technician (Advanced) at request of customer or retailer
| Service pipe on-site location and marking on private property for residential and commercial customers | Normal business hours: No charge |
|---|---|
| After hours: $275 | |
| Service pipe on-site location and marking for Local Government and other authorities | Price on application |
| Residential/Commercial meter supply pressure alteration assessment | Normal business hours: No charge |
| After hours: $275 | |
| Meter capacity change (Residential and Commercial) | Price on application |
| Residential/Commercial meter relocation | Price on application |
| Removal and decommissioning of a gas meter and service (cut and cap) | Standard cut and cap: $1980 |
| Non-standard priced on application |
Other
| Non-Connection Fee for Residential and Commercial customers who applied for a new service connection, are not consuming within 90 days of the service connection being available and, after consultation with the retailer, are assessed as no longer likely to connect. | $2750 |
|---|---|
| Any other services specifically requested by the Retailer, Network User or Consumers | Price on application |
Prices are current as of 11 July 2024:
(All prices listed are inclusive of GST except where indicated)
| Anytime (TAS31) | Supply $1.215082 per day |
|---|---|
| Usage $0.281655 per kWh | |
| Heating and hot water (TAS41) | Supply $0.226567 per day |
| Usage $0.182897 per kWh | |
| Controlled load (TAS63) | Supply $0. 267652 per day |
| Usage $0.138699 per kWh | |
| Controlled load (TAS61) | Supply $0.280016 per day |
| Usage $0. 147257 per kWh | |
| Time of Use (TAS93) | Supply $1.349832 per day |
| Usage - Peak $0.34045 per kWh | |
| Usage - Off-Peak $0.158521 per kWh | |
| Solar feed-in (TASX4I) | Feed-in 10c per kwh exported |
Good news! If you have a smart meter, there's no charge for moving in or out.
If you have a basic meter:
Special meter reads: Usually, your meter readings are automatic. However, if a manual reading is needed, it costs between $77 and $128.70.
Power remaining on at the property? These fees are based on the electricity remaining on when you move out.If you need to turn off the power all together, please contact us.
Business hours = Means within business hours, which is before 3 pm on a business day.
After hours = Means after hours, which is after 3 pm, and before 9 pm on a business day, and the customer pays any applicable additional after hours charge.
Business Day = A day that is not a Saturday or Sunday; or a public holiday appointed under the Public Holidays Statutory Holidays Act 2000.
